Water pressure was restored the evening of the 2nd. The District hauled 12,000 gallons and continues to haul water currently to maintain the storage levels at our Trujillo Trail Yard. The Echo Canyon yard is still offline due to a failed pressure pump. We expect to have that resolved no later than Monday.

Members,

We are out of water.  This happened due to several things.  First, we lost the pressure pump at Echo Canyon so even though that yard is full of water we cannot pump it.  Second, the Trujillo Trail yard cannot keep up with system demand, we get about 3 days with full tanks before they are empty.  The North well that feeds Trujillo Trail is our lowest producing pump.  Last week we hauled over 32,000 gallons from 42 AS Road to Trujillo Trail and consumed all of it.  Third, it’s a holiday weekend (more like a holiday week) and none of our suppliers are open.

The District ordered a new motor and controller last week for Echo Canyon, but it will not arrive until the end of this week.  Short term we will haul more water to Trujillo Trail.  This morning both of our water haulers are unavailable but we expect to start hauling later this afternoon.  Long term we are going to inventory complete backups for all system pumps and controllers.  This is expensive but necessary.

Best regards,

Ed

The Districts new water trailer has arrived. Garrett Altfillisch already hauled 15,000 gallons from 42 to the Trujillo Trail yard. This does not remove the need to be conservative but will help eliminate water outages due to low water inventory.

From: Ed Stubbs <[email protected]>
Sent: Friday, June 17, 2022 12:08 PM
To: District Clerk <[email protected]>
Cc: [email protected] <[email protected]>
Subject: Re: TTDWID – high flows

Members,

You may have noticed we are once again out of water.  You currently have pressure but once the tank levels drop the pumps will shut down like they did yesterday afternoon and this morning.  We are planning on trucking in water from 42 AS Road tomorrow but it will only be ~6,000 gallons which is a one-day supply.  We do not have the water trailer yet and Tucson Bulk Water cannot come back this week so if you don’t all conserve we will be out of water by Tuesday.

Best regards,

Ed

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From: Ed Stubbs
Sent: Wednesday, June 15, 2022 11:58 AM
To: District Clerk <[email protected]>
Cc: [email protected] <[email protected]>
Subject: TTDWID – high flows

Members,

At 7:57am someone started to use 4x normal water consumption at 18gpm this continued for over 3 hours until 11:02am.  This usage was either a pool fill or irrigation.  How do I know this?  Because any normal household usage flows 1-5gpm in short intervals say 1-5minutes.  This usage was full flow for 3 hours with no throttling.  Please check your systems and adjust as needed to reduce your consumption.  

During the 3 hours of high usage, we pushed 3,240 gallons to the system, but our well pumps only added 540 gallons.  If we do not work as a community to address these high flows, we will be out of water again later today or tomorrow.

Best regards,

Ed

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Yesterday, 6/3, Tucson Bulk Water delivered 2200 gallons and then shuttled an additional 6,000 gallons between 42 AS Road and the storage tanks located on Trujillo Trail. Our pressure pumps are back online so all District members have water. Please shut off your irrigation, pool auto fills and limit laundry until we are out of this emergency shortage.

Demand is too high for our District wells so the pressure systems are now offline. To address the low tank levels and return the pressure pumps to service we will be trucking water from 42 Aliso Springs to the storage yards later today.

Members,

The water we trucked up from 42 AS Road last week carried us through the weekend but our current rate of consumption exceeds our wells production.  The board is working diligently to get a weekly trucking commitment from Tucson Bulk Water or if Mike cannot commit to a schedule the board, during the last board meeting, approved an emergency purchase of a potable water trailer.  That trailer is at least 1 week out (up to 4 weeks) so given the emergency  we are going to run a test tonight which will hopefully give the data to avoid a second unplanned outage.

This test tonight is a planned outage.  At 8PM we will close the outlet valves from our water storage yards.  Shortly thereafter the system pressure will drop low enough the District members will have no water service.  We will enable the system at 7AM tomorrow morning.  The board is doing this because even though its less than daytime demand the nighttime demand exceeds our production capability and because this time period has the lowest impact on our members.  This is a one night test which will allow us to review the data.  If this test succeeds the board will review the need for future planned outages during the next board meeting.

A few of our District members experience entrained air in their water. If you have this issue please email [email protected].

We believe we have a solution that requires moving an air pump from Rock Canyon to Echo Canyon it is a significant project but should be completed this month.

Yesterday the Echo Canyon yard experienced a low water shutdown. At the same time the Trujillo Trail yard developed an issue with the well pump and VFD. Echo Canyon is now back in service but Trujillo Trail is not. The District expects to have this fixed today.

If the system is experiencing any issues this page will contain a description of the issue, actions to correct it, and the expected timeline for repairs.